Duties will include the following:

• Provide customer support, guidance and training with current installations
• Troubleshooting customer issues and provide solutions in-person or remotely
• Performing installations and support of new equipment sold as well as customer training
• Perform and develop equipment maintenance programs

Platit, Inc. is a Swiss company that manufactures and markets PVD coating equipment for the manufacturing cutting tool industry. Since 1992 and with over 250 employees world-wide, Platit is well known as an innovative company with a strong support policy which prides itself on “being there when you needs us”. Platit brings the latest "dedicated coatings" to the today’s marketplace and has its US office centrally located in the Chicago-land area (Libertyville, Illinois). We are a company with many opportunities for growth both in North America as well as globally.

The ideal candidate will have the following:

• Working knowledge of the vacuum coating processes.
• Good electrical, electronic and mechanical knowledge along with computer control systems experience.
• Customer oriented skills to develop long-term relationships of confidence and trust.

Platit, Inc. will provide all necessary product /equipment-specific training as it pertains to installation and maintenance of its coating machines and peripheral equipment. The training will include will start with a session in our Swiss corporate facilities as well as continual education throughout your career. This is a position poised for career development and long-term growth. We believe in investing in our team members by empowering their contribution. Chicago metro area is culture-rich and great place to raise a family. We do provide relocation assistance for the right candidate.

Minimum Qualifications Required

• Bachelors degree; equivalent experience may substitute 2-4 years of experience a manufacturing or industrial industry related to machining and cutting tools and or 2+ years of experience with field service. Broad understanding of manufacturing processes from a users perspective.
• Knowledge regarding PVD solutions and surface treatments preferred. Effective verbal /writing skills and proficiency working with MS Office (i.e., Excel, Word, and PowerPoint) is required.
• Experience interpreting various mechanical and electrical schematics along with the ability to troubleshoot coating equipment using testing tools as well as customer input.
• Must be energetic, goals-driven, result-oriented, and high-energy to be effective in this role.
• Must be willing to travel overnight minimum of 30% both domestic and some international.
• This position requires residence in Chicago-land, IL USA or within 1-hour driving distance.

Benefits:

Platit, Inc. currently offers its employees a group health plan designed to promote illness prevention and a healthy lifestyle which includes dental and vision. Our 401(k) plan provides you with an opportunity to contribute a portion of your compensation on a pretax basis to a retirement account with a 3% matching contribution.